Emotional Response to Advertising Scale

ERAEmotional Response to Advertising
25 items 1987 α 0.87–0.96 Free Edell, J.A. & Burke, M.C.

What it measures

Measures three dimensions of emotional response to advertising: upbeat (elated, playful, energetic), negative (critical, defiant, annoyed), and warm (affectionate, contemplative, hopeful). One of the foundational measures in advertising affect research. The warmth dimension is particularly important for emotional advertising — warm feelings mediate the path from ad execution to brand attitude.

Response format

Likert (1–5, not at all to very much) — rate how you felt while watching the ad

Scale items

Upbeat Feelings — positive activated emotions (rate how the ad makes you feel, 1–5, not at all to extremely)

Negative Feelings — negative emotions

Warm Feelings — positive low-activation emotions

Full scale items shown. Always cite the original source when using this scale in research.

Usage notes & scoring

Three subscale scores. Respondents rate how each adjective describes what they felt while watching/reading the advertisement. Warm feelings are the key predictor of attitude toward the ad for emotional/heartwarming campaigns. The scale is highly adaptable — subsets of items are frequently used in experimental advertising research.

Recommended companion scales

Attitude Toward the AdBrand AttitudePurchase Intention

Citation

Edell, J.A., & Burke, M.C. (1987). The power of feelings in understanding advertising effects. Journal of Consumer Research, 14(3), 421–433.

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Keywords

#emotionalresponse#advertisingaffect#warmth#upbeat#negative#feelings#adeffectiveness
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