TY  - JOUR
AU  - Cheng, Y.
AU  - Cheng, P.C.
AU  - Mukhopadhyay, A.
AU  - Williams, P.
TI  - Service Quality of the Real Estate Agent (Anticipated)
JO  - Journal of Consumer Research
PY  - 2020
VL  - 46
IS  - 5
SP  - 915
EP  - 935
ER  -