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Ad Claim's Precision

ACPThe degree to which a person perceives a specific piece of information stated in an advertisement to be exact, detailed, and precise
4 items 2012 α alpha = .87 (Xie & Kronrod, 2012; Study 1a) Free Xie, G.-X., & Kronrod, A.

What it measures

A four-item, seven-point scale assessing how exact or precise a respondent perceives a specific piece of information in an advertisement to be. The scale employs a flexible item stem ('The _____ mentioned in the advertisement is:') that allows researchers to specify the focal information type; in the original research, this was a numerical claim embedded in environmental advertising, and the blank was filled with the word 'number'. Developed and applied across four experiments examining whether numerical precision serves as a competence signal, with participants lower in advertising skepticism tending to view companies as more credible when claims were stated precisely rather than in round figures.

Citation

Xie, G.-X., & Kronrod, A. (2012). Is the devil in the details? The signaling effect of numerical precision in environmental advertising claims. Journal of Advertising, 41(4), 103-117.

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