Measures the extent to which exposure to a personalised advertisement produces affective feelings of vulnerability, including a sense of exposure, lack of protection, and susceptibility to harm. Developed through a multi-stage qualitative and quantitative process in the context of the personalisation paradox, where targeted advertising may heighten consumer discomfort rather than increase engagement.
Aguirre, E., Mahr, D., Grewal, D., de Ruyter, K., & Wetzels, M. (2015). Unraveling the personalization paradox: The effect of information collection and trust-building strategies on online advertisement effectiveness. Journal of Retailing, 91(1), 34-49.
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