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Brand Resonance (Sense of Community)

BRSCThe sense of community and social belonging that a consumer feels with other users of a brand
4 items 2001 α .98 Free Keller, K. L.

What it measures

A four-item likert scale designed to measure the degree to which a consumer views there being a strong association between him/herself and others who use a particular brand.

Citation

Keller, K. L. (2001). Building customer-based brand equity: A blueprint for creating strong brands (Report No. 01-107). Marketing Science Institute. Also published in: Keller, K. L. (2003). Strategic brand management: Building, measuring, and managing brand equity (2nd ed.). Prentice Hall.

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