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Brand Switching Tendency

BSWTTendency to switch between brands in a product category rather than remaining loyal
3 items 2003 α .81 Free Coulter, R. A., Price, L. L., & Feick, L.

What it measures

Three items measure the degree to which a consumer tries different brands in a product category for variety, novelty, and to avoid boredom.

Citation

Coulter, R. A., Price, L. L., & Feick, L. (2003). Rethinking the origins of involvement and brand commitment: Insights from postsocialist Central Europe. Journal of Consumer Research, 30(2), 151–169.

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