Three items capture the extent to which a consumer feels that a particular company gives them a sense of agency and influence. Adapted from a six-item empowerment scale, it was used across three studies examining how power-distance beliefs shape responses to user-designed products.
Paharia, N., & Swaminathan, V. (2019). Who is wary of user design? The role of power-distance beliefs in preference for user-designed products. Journal of Marketing, 83(3), 91–107.
Free access to 2023+ psychometric scales at PsychScales