Maslach Burnout Inventory – General Survey

What it measures

The most widely used measure of occupational burnout, applicable across all professions. Exhaustion captures depletion of emotional and physical resources; Cynicism captures a detached, indifferent attitude toward work; Professional Efficacy captures feelings of competence and achievement. The MBI family is the gold standard for burnout research.

Representative items

• I feel emotionally drained from my work. (Exhaustion)
• I feel used up at the end of the workday. (Exhaustion)
• I have become less enthusiastic about my work. (Cynicism)
• I doubt the significance of my work. (Cynicism)
• In my opinion, I am good at my job. (Professional Efficacy)

Citation

Schaufeli, W.B., Leiter, M.P., Maslach, C., & Jackson, S.E. (1996). Maslach Burnout Inventory – General Survey. In C. Maslach, S.E. Jackson, & M.P. Leiter (Eds.), Maslach Burnout Inventory manual (3rd ed.). Consulting Psychologists Press.