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Choice Confusion

CCChoice Confusion
7 items 2007 α .89 Free Heitmann, M. D., & Herrmann, A.

What it measures

A multiple-item likert scale designed to measure a shopping orientation characterized by a lack of certainty about where to shop and what to buy due to the great abundance of options.

Citation

Heitmann, Mark, Donald R. Lehmann, and Andreas Herrmann (2007), “Choice Goal Attainment and Decision and Consumption Satisfaction,” Journal of Marketing Research, 44 (2), 234-250.

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