PSYCHOMETRICSCALES.COM

Consumer Marketplace Bargaining Confidence

CMBCA consumer's self-confidence in their ability to recognise and deal with persuasion tactics, sales pressure, and deceptive marketing practices used by sellers in the marketplace
6 items 2001 α .83 Free Bearden, W. O., Hardesty, D. M., & Rose, R. L.

What it measures

Six Likert-type statements measure a consumer's familiarity with persuasion tactics used by marketers and their confidence in handling those tactics. Items cover recognising too-good-to-be-true offers, identifying strings attached to deals, understanding bargaining tactics, detecting sales pressure, seeing through gimmicks, and separating fact from fantasy in advertising. This represents the bargaining dimension of a multidimensional consumer self-confidence instrument.

Citation

Bearden, W. O., Hardesty, D. M., & Rose, R. L. (2001). Consumer self-confidence: Refinements in conceptualization and measurement. Journal of Consumer Research, 28(1), 121–134.

View & search this scale interactively →

Free access to 2023+ psychometric scales at PsychScales