Consumer Behaviour Scales

637 validated scales · all free to use

The broadest domain in the database, covering how consumers perceive, evaluate, feel about and respond to products, services and consumption experiences. Scales here measure constructs such as product evaluation, perceived quality, hedonic and utilitarian value, aesthetics and design, authenticity, privacy concern, motivation, status seeking and innovativeness, along with the many state measures and manipulation checks used in experimental consumer research. Food and beverage evaluation, sensory liking and apparel quality are well represented, as are measures adapted for social media and digital settings. Many of these scales were developed or adapted in single studies and published in leading consumer research journals, so the reliability and sample details on each page are worth checking against your own context. Scales are listed alphabetically below; use the letter index to jump through the list, or open the interactive search to filter by type, reliability or number of items.

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Other Marketing domains

Consumer BehaviourConsumer Decision MakingBranding & Brand PsychologyAdvertising & PersuasionService MarketingDigital Marketing & TechnologyRetail & Shopper PsychologyPrice & PromotionsEmotion & AffectSustainable & Ethical ConsumptionB2B Marketing & SalesMarketing Strategy & InnovationPolitical & Social Marketing

All Consumer Behaviour scales (A–Z)

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D

E

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H

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J

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L

M

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O

P

Q

R

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T

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