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Preference Certainty

PCPreference Certainty
4 items 2009 α .83 Free Franke, N. P., & Steger, C. J.

What it measures

A multiple-item Likert-type scale designed to measure a consumer's ease of making purchases within a product category because of his/her established, prepurchase preference.

Citation

Franke, Nikolaus, Peter Keinz, and Christoph J. Steger (2009), "Testing the Value of Customization: When Do Customers Really Prefer Products Tailored to Their Preferences?," Journal of Marketing, 73 (5), 103-21.

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