PSYCHOMETRICSCALES.COM

Website Visual Appeal

WVAPerception that a website has a visually pleasing and attractive design
3 items 2002 α .94 Free Loiacono, E.T., Watson, R.T., & Goodhue, D.L.

What it measures

Three items measuring the degree to which a consumer perceives a specific website's design to be visually pleasing and aesthetically appealing. Loiacono, Watson, and Goodhue (2002) developed the scale as the visual appeal dimension of their WebQual instrument, measuring overall website quality. Blut (2016) deployed it in a large-scale e-service quality study and reported strong reliability (α=.94) and AVE (.83), along with evidence of face and discriminant validity.

Citation

Loiacono, E.T., Watson, R.T., & Goodhue, D.L. (2002). WebQual: A measure of website quality. Marketing Theory and Applications, 13(3), 432–438.

View & search this scale interactively →

Free access to 2023+ psychometric scales at PsychScales