PSYCHOMETRICSCALES.COM

Branded App Usability: User-Friendliness

BAU-UFPerceived ease of learning and using a branded mobile app
3 items 2018 α .94 (composite reliability) Free Baek, T. H., & Yoo, C. Y.

What it measures

Three items assess how easy a branded mobile app is to understand and operate. This scale is one of five subscales developed by Baek and Yoo (2018) as part of a comprehensive branded app usability instrument. AVE was .83; convergent, discriminant, and nomological validity were supported.

Citation

Baek, T. H., & Yoo, C. Y. (2018). Branded app usability: Conceptualization, measurement, and prediction of consumer loyalty. Journal of Advertising, 47(1), 70–82.

View & search this scale interactively →

Free access to 2023+ psychometric scales at PsychScales