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Serendipity (Song)

Serendipity (Song)
4 items 2021 α 0.89 Free Kim, A., Affonso, F.M., Laran, J., & Durante, K.M.
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What it measures

A parallel four-item version for music: unexpectedly finding a song worth hearing again.

Response Format

7-point Likert (1=strongly disagree, 7=strongly agree)

Representative items

Citation

Kim, A., Affonso, F.M., Laran, J., & Durante, K.M. (2021). Serendipity: Chance Encounters in the Marketplace Enhance Consumer Satisfaction. Journal of Marketing, 85(4), 141–157.

Keywords

serendipitydiscoverymusicmedia
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