Four items measure the degree to which a person finds an object or service entertaining, pleasant, exciting, and fun. Originally applied to mobile services.
7-point Likert (1=strongly disagree, 7=strongly agree)
Full scale items shown. Always cite the original source when using this scale in research.
Original to Nysveen, Pederson, and Thorbjørnsen (2005). Construct reliability .95 across four mobile service types; Cronbach's alpha not separately reported. Description states three items; four were extracted—verify item count against original article. Blanks should be replaced with the service or object name.
Nysveen, H., Pederson, P. E., & Thorbjørnsen, H. (2005). Intentions to use mobile services: Antecedents and cross-service comparisons. Journal of the Academy of Marketing Science, 33(3), 330–346.
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