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Complementarity of Product Forms

COPFComplementarity of Product Forms
4 items 2008 α .82 Free Koukova, N. T., & Ratchford, B. T.

What it measures

A multiple-item Likert-type scale designed to measure the degree to which a consumer views the utility received from two different forms of a product to be greater than the utility of the best single form.

Citation

Koukova, Nevena T., P. K. Kannan, and Brian T. Ratchford (2008), “Product Form Bundling: Implications for Marketing Digital Products,” Journal of Retailing, 84 (2), 181-194.

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