This scale measures how quickly and easily a consumer was able to gather information needed to make a purchase decision. Harz, Hohenberg, and Homburg (2022) used it in a laboratory experiment examining virtual reality's role in prelaunch product forecasting.
Harz, Nathalie, Sebastian Hohenberg, and Christian Homburg (2022), "Virtual Reality in New Product Development: Insights from Prelaunch Sales Forecasting for Durables," Journal of Marketing, 86 (3), 157-179.
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