Coupon Sharing (Conflict)

Perceived Inappropriateness of Sharing a Coupon With a Friend
8 items 2023 α 0.963 Free Fang, E., Dong, B., Zhuang, M., & Cai, F.

What it measures

This scale measures how inappropriate and uncomfortable a person feels about sharing a company's coupon with a friend, both in general and specifically via social media. Fang, Dong, Zhuang, and Cai (2023) used it in a study on shared coupons and experience cocreation.

Response format

7-point scale (totally disagree to totally agree)

Scale items

Full scale items shown. Always cite the original source when using this scale in research.

Usage notes & scoring

Reliability was very high (α = .963; Fang et al. 2023, p. 457), though one possible concern should be noted: the first four items (general sharing) and last four items (Facebook-specific sharing) may represent related but distinct sub-constructs, and a factor analysis would be needed to confirm unidimensionality. The scale appears to have been created by the authors for this study; the item phrasing is somewhat repetitive and could be tightened. The blanks should be filled with the name of the focal company or brand.

Citation

Fang, Eric (Er), Beibei Dong, Mengzhou Zhuang, and Fengyan Cai (2023), "'We Earned the Coupon Together': The Missing Link of Experience Cocreation in Shared Coupons," Journal of Marketing, 87 (3), 451-471.

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Keywords

#couponsharing#socialdiscomfort#gift-giving#socialmedia

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