Performance Quality Expectations

Expected Quality of an Entertainment Performance Relative to Others
3 items 2023 α 0.88 (Study 4); 0.89 (Study 5); 0.91 (supplemental study, Web Appendix J) Free Rifkin, J. R., Du, K. M., & Cutright, K. M.

What it measures

This scale measures how much a person expects an entertainment performance to be high in quality and better than other performers, based on what they already know about it. Rifkin, Du, and Cutright (2023) used it in Studies 4 and 5 and a supplemental study in research on consumers' preference for spontaneity in live entertainment.

Response format

7-point semantic differential

Scale items

Full scale items shown. Always cite the original source when using this scale in research.

Usage notes & scoring

Alphas were .88 (Study 4), .89 (Study 5), and .91 (supplemental study) (Rifkin, Du, and Cutright 2023, pp. 607, 609; Web Appendix J); validity was not discussed. Directions: 'Rate your expectations about the performance, based on what you read about it.' The information source can be changed (e.g., what someone told you, a brief video clip, past performances), and 'singers' can be replaced with another performer type (e.g., musicians, dancers, comedians). The scale appears to have been created by the authors.

Citation

Rifkin, Jacqueline R., Katherine M. Du, and Keisha M. Cutright (2023), "The Preference for Spontaneity in Entertainment," Journal of Consumer Research, 50 (3), 597-616.

Find on Google Scholar

Keywords

#expectations#performancequality#entertainment#liveevents#spontaneity#experientialconsumption

More Consumer Behaviour scales

Browse all 637 Consumer Behaviour scales →
View & search this scale interactively →

Free access to 2491+ psychometric scales at PsychScales