This scale measures how overwhelmed, frustrated, and annoyed a person felt while making a decision, and how difficult they found the choice. Reiff, Dai, Beshears, Milkman, and Benartzi (2023) used it in a large-scale study on urgency and precommitment savings decisions.
Reiff, Joseph, Hengchen Dai, John Beshears, Katherine L. Milkman, and Shlomo Benartzi (2023), "Save More Today or Tomorrow: The Role of Urgency in Precommitment Design," Journal of Marketing Research, 60 (6), 1095-1113.
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