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Opinion Leadership Scale

OLSThe extent to which individuals give information about a topic and the extent to which information is sought by others from those individuals. Opinion leadership is a product- or domain-specific construct and a critical determinant of word-of-mouth communication and the diffusion of new products, concepts, and services.
14 items 1970 α 0.66–0.88 Free King, C.W. & Summers, J.O.

What it measures

The most widely used product-specific opinion leadership scale, originally adapted from Rogers & Cartano (1962) and subsequently revised by Childers (1986) with improved response formats. Items are adaptable to any product category by inserting the category name. The Childers (1986) revision is recommended for most research — coefficient alpha 0.83 (6-item version after deletion of item 5) to 0.88 across samples. Flynn et al. (1994) confirmed that a 6-item version (deleting item 5) shows superior unidimensionality via SEM and alpha 0.78–0.88 across four samples. Correlates with product ownership (r=0.28), domain-specific risk, innovativeness, and prior adoption behaviour. Means differ across known groups (premium cable subscribers M=20.0 vs refusers M=15.2 in Childers 1986 Study 2).

Representative items

Citation

King, C.W., & Summers, J.O. (1970). Overlap of opinion leadership across product categories. Journal of Marketing Research, 7(1), 43–50.

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