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Alienation (Consumer)

ALIThe degree to which a consumer has negative beliefs about and is alienated from business in general
9 items 1978 α .92 Free Allison, N. K.

What it measures

A multiple-item likert scale designed to measure the degree to which a consumer has negative beliefs about and is alienated from business in general.

Citation

Allison, Neil K. (1978), “A Psychometric Development of a Test for Consumer Alienation from the Marketplace,” Journal of Marketing Research, 15 (November), 565–575.

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