Measures the degree of empathic emotional response a person feels toward another individual or group in a specific situation. Items capture affective reactions — including sympathy, warmth, compassion, and tenderness — that are evoked in response to a target's circumstances. Higher scores reflect stronger empathic feelings. Versions with five, six, and seven items have been used in consumer research.
Lee, S., Winterich, K. P., & Ross, W. T., Jr. (2014). I'm moral, but I won't help you: The distinct roles of empathy and justice in donations. Journal of Consumer Research, 41(3), 678–696.
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