Purchase Happiness

PHHow much happiness a consumer believes a particular purchase has brought to his/her life
3 items 2009 α .86 Free Nicolao, L. J., & Goodman, J. K.

What it measures

A three-item Likert-type scale designed to measure how much happiness a consumer believes a particular purchase has brought to his/her life.

Response format

7-point scale

Scale items

Full scale items shown. Always cite the original source when using this scale in research.

Usage notes & scoring

Internal consistency (alpha = .86) was reported in the primary study. Formal validity assessment was not reported by the original authors.

Citation

Nicolao, Leonardo, Julie R. Irwin, and Joseph K. Goodman (2009), "Happiness for Sale: Do Experiential Purchases Make Consumers Happier than Material Purchases?," Journal of Consumer Research, 36 (2), 188-98.

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Keywords

#customer#happiness#service
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