Satisfaction with an Outcome

Name: Satisfaction with an Outcome
Published: 2006
License: https://psychometricscales.com/methodology.html

SWAOThe extent to which a person is pleased with the result of a particular event, e

3 items 2006 α .96 Free Srivastava, J., & Oza, S.

What it measures

A three-item Likert-type scale designed to measure the extent to which a person is pleased with the result of a particular event, e.

Response format

7-point scale

Scale items

How satisfied are you with the outcome?
To what extent are you feeling successful with the outcome?
How happy are you with the outcome?

Full scale items shown. Always cite the original source when using this scale in research.

Usage notes & scoring

Formal validity assessment was not reported by the original authors.

Citation

Srivastava, Joydeep and Shweta Oza (2006), “Effect of Response Time on Perceptions of Bargaining Outcomes,” Journal of Consumer Research, 33 (September), 266-272.

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Keywords

#pricing#satisfaction

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