Sense of Audience When Communicating

Awareness of How Others Would React to One's Phrasing of a Search Query
6 items 2023 α 0.876 (Study 1, general version); 0.957 (Study 2A, specific-query version) Free Melumad, S.

What it measures

This three-item scale measures how much a person consciously thinks about how others would react to the way they phrase a search query, even when nobody else is present. Melumad (2023), who called the construct audience salience, used it in Studies 1, 2A, and 3 and a supplemental experiment on how voice technologies change consumer search. Two versions are described: one about queries in general and one about a particular query. No source was given, so the scale appears to have been created by the author.

Response format

Study 1: 5-point frequency scale (1 = never or almost never, 5 = extremely often); Study 2A: 7-point scale (1 = not at all true, 7 = very true)

Scale items

General version (Study 1)

Specific-query version (Study 2A)

Full scale items shown. Always cite the original source when using this scale in research.

Usage notes & scoring

Alphas were .876 (Study 1) and .957 (Study 2A) (Melumad 2023, pp. 537, 542); they were not reported for Study 3 or the supplemental study. Validity was not discussed. The general version (Study 1) asked how often each thought or feeling occurs on a 5-point scale, whereas the specific-query version (Study 2A) asked how true each statement was of the search task on a 7-point scale. Directions used in Study 1: 'Please indicate how often you experience these thoughts/feelings when typing [dictating] a query in a search bar [speaking a query out loud to a voice-assistant].' Participants were randomly assigned to type or speak their queries, and the bracketed words show the wording for the other condition. The items used in Study 3 and the supplemental study were not reported. See also Satisfaction with the Search Results (ID 90528), from the same article.

Citation

Melumad, Shiri (2023), "Vocalizing Search: How Voice Technologies Alter Consumer Search Processes and Satisfaction," Journal of Consumer Research, 50 (3), 533-553.

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Keywords

#audiencesalience#voicesearch#voiceassistants#self-presentation#onlinesearch

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