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Customized Product Superiority

CPSCustomized Product Superiority
6 items 2009 α .96 Free Franke, N. P., & Steger, C. J.

What it measures

A five-item Likert-type scale designed to measure the degree to which a consumer believes a customized version of a product is better in various ways compared to the standard version.

Citation

Franke, Nikolaus, Peter Keinz, and Christoph J. Steger (2009), "Testing the Value of Customization: When Do Customers Really Prefer Products Tailored to Their Preferences?," Journal of Marketing, 73 (5), 103-21.

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