The scale measures how disappointed and upset a person felt in reaction to a particular stimulus. Silverman and Barasch (2023) used it across several studies; the items appear to be the authors' own, likely assembled by drawing on wording from earlier emotion measures in the literature.
11-point scale (Not at all (1) to Extremely (11))
Full scale items shown. Always cite the original source when using this scale in research.
Reliability was consistently high: α = .94 (Study 5), α = .97 (Study 7), and α = .94 (Study 3b, Web Appendix) (Silverman and Barasch 2023, pp. 1107, 1111; Web Appendix, p. 30). Validity was not separately discussed.
Silverman, Jackie and Alixandra Barasch (2023), "On or Off Track: How (Broken) Streaks Affect Consumer Decisions," Journal of Consumer Research, 49 (6), 1095–1117.
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