This scale measures how strongly a person believes that individuals have free will and are personally responsible for their choices and behavior. Fernandes et al. (2022) used the free-will subscale of an established measure to examine how political identity shapes customer satisfaction.
Fernandes, Daniel, Nailya Ordabayeva, Kyuhong Han, Jihye Jung, and Vikas Mittal (2022), "How Political Identity Shapes Customer Satisfaction," Journal of Marketing, 86 (6), 116-134.
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