Patient Physician Compliance

What it measures

Five items measure the extent to which a patient reports following physician instructions, including taking prescribed medications, adhering to follow-up schedules, and completing recommended tests.

Response format

5-point Likert (1=strongly disagree, 5=strongly agree)

Scale items

• When I'm ill, I always take all the medication prescribed by my doctor.
• For chronic conditions, such as high blood pressure, I always take all of the medication prescribed. [item may be truncated]
• I follow my doctor's orders, such as to stay in bed.
• I return to the doctor on the schedule he suggests.
• I always have follow-up tests recommended by my doctor.

Full scale items shown. Always cite the original source when using this scale in research.

Usage notes & scoring

Developed by Hausman (2001). Alpha .86 (combined sample); .87 (Midwest), .81 (Hispanic). Item 2 appears truncated—verify full wording against original article.

Recommended companion scales

Citation

Hausman, A. (2004). Modeling the patient-physician service encounter: Improving patient outcomes. Journal of the Academy of Marketing Science, 32(4), 403–417.

Keywords