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Perceived Benefits of Personal Data Sharing

PBPDSData Sharing Value Perception
4 items 2017 α CR = .94 Free Martin, K.D., Borah, A., & Palmatier, R.W.

What it measures

Measures the degree to which a consumer perceives tangible benefits from allowing a company to collect and use their personal data. Captures multiple benefit types including financial savings, service customisation value, and time savings. Conceptually inspired by Chellappa and Sin's (2005) personalisation–privacy trade-off framework. Validated in an MTurk experiment focused on data privacy perceptions, with construct reliability of .94 and AVE of .80. Relevant to research on privacy calculus, data monetisation, and consumer consent.

Citation

Martin, K.D., Borah, A., & Palmatier, R.W. (2017). Data privacy: Effects on customer and firm performance. Journal of Marketing, 81(1), 36–58.

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