Mobile Travel App Adoption Scale

MTAASMobile Travel App Adoption
15 items 2012 α 0.83–0.93 Free Wang, D., Park, S., & Fesenmaier, D.R.

What it measures

Measures tourist adoption of smartphone travel applications (navigation, booking, review, sharing) using an extended TAM framework with enjoyment added as a hedonic motivational dimension. Widely used in mobile tourism research as smartphone-mediated travel experience has become universal, mediating the tourist experience across pre-trip planning, in-destination navigation, and post-trip sharing.

Response format

Likert (1–7, strongly disagree to strongly agree)

Scale items

Perceived Usefulness — degree to which mobile travel apps improve travel planning (Likert 1–7, strongly disagree to strongly agree)

Perceived Ease of Use — ease of using mobile travel apps

Trust — confidence in mobile travel apps

Adoption Intention — intention to continue using apps

Full scale items shown. Always cite the original source when using this scale in research.

Usage notes & scoring

Four subscale scores. Enjoyment is particularly important for in-destination app use (exploring); Usefulness drives pre-trip planning adoption. App use is moderated by digital literacy and destination familiarity.

Recommended companion scales

TAMOnline Travel ReviewsSocial Commerce Intention

Citation

Wang, D., Park, S., & Fesenmaier, D.R. (2012). The role of smartphones in mediating the touristic experience. Journal of Travel Research, 51(4), 371–387.

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Keywords

#travelapps#mobiletourism#smartphone#TAM#digitaltourism#apps#navigation#booking
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